What's the difference between a blog and the Helpdesk App?

Allene Norton
Allene Norton
  • Updated

Content in the Helpdesk is only accessible by your client users. Unlike a blog, which anyone can access and is used to drive traffic to your website, the Helpdesk is intended for clients only.

Companies use the Helpdesk for many different purposes. For example, some see their Helpdesk as a value-add service that they can charge for. Others use it as a help desk to save on support time.

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