What's the difference between an admin and staff user?

Marlon Misra
Marlon Misra
  • Updated


Admin and staff users are both internal users (i.e. team members). They each have slightly different permissions


Admin users

  • Can access all settings.
  • Can invite other internal users.
  • Can update the lead and assignees for all clients. 
  • Are always set as assignees for all clients and cannot be removed. This ensures admins can always see all clients on the Clients page. 


Staff users

  • Cannot access most settings.
  • Cannot invite other internal users. 
  • By default, cannot see any client users. An admin has to explicitly go to the Clients page and set the staff user as an assignee on a client in order for the staff user to see the client. 

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