What's the difference between an admin and staff user?

Admin and staff users are both internal users (i.e. team members). They each have slightly different permissions

Admin users

• Can access all settings.
• Can invite other internal users.
• Can update the lead and assignees for all clients. 
• Are always set as assignees for all clients and cannot be removed. This ensures admins can always see all clients on the Clients page. 

Staff users

• Cannot access most settings.
• Cannot invite other internal users. 
• By default, cannot see any client users. An admin has to explicitly go to the Clients page and set the staff user as an assignee on a client in order for the staff user to see the client.