How can I update a client's email address?

Marlon Misra
Marlon Misra
  • Updated
Currently an internal user cannot update a client's email directly. This is a feature on our roadmap. 
There are two workarounds: 
  1. Ask the client to log in and click on Settings > Account. On this page, the client can update their own email address.
  2. Go to the Clients page and click on the client to navigate to the Client details page. Click on the action button () and select Reset password. Proceed to reset the password, log in as the client, then follow step 1 above and give your client the temporary password that you generated. 

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