You can choose to absorb transaction fees when creating an invoice or subscription. This option is located in Advanced Settings when creating the invoice or subscription:
You can also set a default for this option for all invoices in Settings > Billing:
Transaction fees are 3.1% for credit cards, and a flat $5 fee for ACH payments.
If Absorb transaction fees is ON:
➡️ There is no additional cost to the client, an invoice sent to a client for $100.00 will be displayed to the client as an invoice for $100.00.
➡️ Any fees for invoices made through Portal are handled through our platform and deducted from your payout from your connected Stripe or bank account.
If Absorb transaction fees is OFF:
➡️ There is an additional cost to the client, an invoice of $100.00 would be shown as $103.10 to your client (3.1% fee for credit cards) or $105.00 ($5 ACH flat fee).
➡️ The fees paid by the client will be sent to us directly and there will not be a fee deduction from your payout.